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Course Starts
9th June 2024

Course Fees
₹2,59,000 + GST

Duration
11 Months

Senior marketing professionals must be problem solvers, strategic thinkers, solution seekers, and consultative experts. They must be capable of utilising the latest tools and technology to meet their customers' needs. Besides developing advanced marketing skills, IIM Lucknow's Advanced Programme for Senior Marketing Professionals will also provide students with cutting-edge knowledge on strategic and tactical issues in sales and marketing, preparing them for the challenges and changes of the future.

Course Highlights

Contextually designed 11-month programme for senior marketers

Campus immersion module of four days

Focus on real business use cases

Peer-learning and networking opportunities

Course Content

Module 1: Marketing Strategy Roadmap Fundamentals

  • Develop Strategic Plans for Marketing
  • Market Sizing and New Market Demand
  • Scanning Environment Strategically
  • Market Disruption and Digital Business Models

Module 2: Segmenting Customers for Profit

  • Segmentation for B2C and B2B
  • Creating Consumer Persona
  • Cluster Analysis (use case and R)

Module 3: Demystifying Data-driven Marketing Research and Analysis

  • Research Process, Designing A Questionnaire
  • Data Cleaning and Editing, Estimating Sample Size, Hypothesis Testing
  • Data Visualisation and Storytelling
  • Setting Up Experiments and A/B Testing

Module 4: Product and Brand Management

  • Product Consumer Insight and People Consumer Insight
  • Concept and Product Testing
  • Conjoint Analysis for Product Management
  • Brand and Product Line, Branding New Products
  • Measuring and Understanding Customer-based Brand Equity

Module 5: Understanding Marketing Communications

  • Crafting Integrated Marketing Communication
  • Art and Science of Marketing Message
  • Media Planning Strategy
  • Writing Winning Positioning Statements

Module 6: Digital Marketing for Consumers

  • Designing and Building Web-owned Presence
  • Internet and Social Media Marketing
  • Content Marketing
  • Search Engine Optimisation (SEO) and Search Engine Marketing (SEM)

Module 7: Sales and Distribution for Maximising Revenue

  • Designing Incentives and Rewards for Sales Team
  • Recruiting and Managing Performing Sales Teams
  • Sales Forecasting Techniques
  • Distribution Management (Marketing Channel Members, Types, Functions and Design)
  • Channel Intensity, Costs and Margins
  • Managing and Calibrating Channel ROI

Module 8: Understanding B2B and Services Marketing for Senior Managers

  • Services Marketing Mix
  • After Sales Services
  • Segmentation, B2B Marketing in Online Context
  • 1-1 Marketing, Managing Key Opinion Leaders
  • Pipeline Management, Strategies for Key Account Management (KAM)
  • Delivering Value in B2B Context: Developing an Optimal Sales Proposition

Module 9: The Need for Customer Relationship Management

  • Customer Analytics: LTV, CAC, Conversion Ratio, RFM
  • Using Customer Data for Designing Offers
  • Evaluating Customer Profitability
  • Selecting the Right CRM Strategy, Tools and Implementation
  • Leveraging Buzz and Viral Marketing

Module 10: Advance Data Analytics in Marketing

  • Qualitative Analysis – Sentiment Analysis, NVIVO Software
  • Prescriptive Analytics: Optimisation Techniques – Media Mix Allocation Problem, Sales Force Routing
  • Using Google and Web Analytics
  • AI/ML and Big Data for Applications in Marketing

Module 11: Understanding Marketing Metrics

  • Digital Marketing Channels and Metrics
  • Product Performance Metrics
  • Calculating C-SAT Scores
  • Measuring NPS
  • Profitability, NPV, IRR, XIRR
  • Marketing ROI

Module 12: Developing Strategic Thinking and Decision-making

  • Developing Strategic Thinking for Senior Marketers
  • Understanding Self and Team Management
  • Competitive Strategy
  • Formulating and Implementation Strategy
  • Innovation and Design Thinking
  • Interpreting Financial Statements
  • Costing for Marketing

*Note: Modules/topics are indicative only, and the suggested time and sequence may be dropped/modified/adapted to fit the participant profile & programme hours..

Programme Certificate

Participants who successfully meet the evaluation criteria of COPM (Cumulative Overall Percentage of Marks) of 50% and above; and satisfy the requisite attendance criteria of 75% and above; will be awarded a ‘Certificate of Completion’.

Participants who are unable to clear the evaluation criteria but have a minimum attendance of 40% and above, will be awarded a ‘Certificate of Participation’. No certificate will be awarded if attendance is less than 40%.

Successful participants will also be accorded IIM Lucknow Executive Alumni status.

Disclaimer: *The certificate shown above is for illustration purposes only and may not be an exact prototype of the actual certificate. ** IIM Lucknow reserves the right to change the certificate and specifications at any time without notice.

Class Schedule

Sundays
First session: 10:00 a.m. to 01:00 p.m.

Past Participant Profiles

Top Industries

  • Information Technology/IT
  • Marketing/Advertising/Sales
  • Automotive
  • Business Supplies/Equipment
  • Computer Software/Engineering
  • Medical Equipment
  • Retail Industry
  • Apparel/Fashion
  • Architecture/Planning
  • Banking/Mortgage
...Amongst others

Top Job Profiles

  • Account Manager - Marketing
  • Area Business Head
  • Area Sales Manager
  • Assistant General Manager
  • Assistant Manager
  • Associate Director Client Relations
  • Deputy Manager
  • Director
  • Director Technical Operations
  • Export Manager
...Amongst others

Eligibility

*Internships and Trainee Experiences will not be considered as full-time work experience.

Programme Director

Prof. Priyanka Sharma
Marketing area, IIM Lucknow

Prof. Priyanka Sharma, has more than 8 years of industry experience in varied sales and marketing roles in prestigious organizations such as Infosys, Oracle and UST Global. She joined IIM Lucknow in the marketing are as a faculty in May 2019 after doing Ph.D. in Marketing from Department of Industrial and Management Engineering, IIT Kanpur. She has done B-Tech in Chemical Engineering from IIT (BHU) Varanasi and PGDM(GM) from XLRI, Jamshedpur. Based on the rich industry experience and academic exposure she started an elective on Business-to-Business (B2B) marketing in IIM Lucknow for both the regular PGP and IPMX programmes. Apart from that she has taught Marketing Management – I and Marketing Management – II. She has also conducted MDPs on Digital Marketing, B2B Marketing and Customer Driven Marketing Applications at IIM Lucknow. She consults and publishes in the areas of Branding, Organisational Buying, New Product Marketing (entry and exit strategies), and the use of Technology in Marketing. She is currently working on salesperson performance and business relationships. Prof. Priyanka Sharma loves gardening, reading science fiction, and the Indian philosophy. She listens to Gazals and Indian Classical music and loves to watch old hindi classics and practices Yoga. She can be contacted at priyanka@iiml.ac.in.

Prof. Krishnan Jeesha
Assistant Professor, Marketing

Krishnan Jeesha is currently an Assistant Professor in the Department of Marketing Management, at the Indian Institute of Management Lucknow (IIM Lucknow). He completed his PhD from IIM Kozhikode. Prior to joining IIM Lucknow, he was a faculty member at IIM Visakhapatnam and the Amrita School of Business. He has five years of industry experience at companies such as TATA Motors, Infosys, and Open Quadrant Marketing (a company he co-founded). He has published journal articles in the European Journal of Marketing, AMS Review, the Journal of Prediction Markets, the IIM Kozhikode Society, and Management Review.

He has also published teaching cases with IVEY Publishing and the Asian Journal of Management Cases. Krishnan's research interests are in the areas of online review management, web care, branding and brand equity, online word of mouth, and broadly in the digital marketing domain.

Admission Criteria

Application Form.

Statement of Purpose (minimum 100 words) submitted along with the application.

Telephonic interview by Programme Directors if warranted.

Past participants hail from

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